Privacy Policy
Penguin Gemstone and Jewellery is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information, in line with the Privacy Act 1988 and governs the way in which we collect, use, disclose, store, secure and dispose of your personal information
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.pgjewellery.com.au, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Penguin Gemstone and Jewellery does not collect sensitive information, unless it is specifically relevant and necessary for the purpose of Company’s business operation and your consent is first obtained. All sensitive information that is collected is used in accordance with this privacy policy.
Sensitive information will be used by us only for the primary purpose for which it was obtained or for a secondary purpose that is directly related to the primary purpose.
- With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you.
However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including but not limited to:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change periodically and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us at:
Penguin Gemstone and Jewellery
62 Main Road, Penguin, Tasmania, 7316
Email: shane@pgjewellery.com.au
Phone: 0431 770 005